Touchpoint Experience Management
Receive a customer journey map individually adapted to your target group, buying center and channel structure with concrete recommendations for the implementation of customer journey best practices. Together, we will work out which content formats optimally fit your conversion strategy in the various channels and how you can ensure that you do not miss your prospects and customers during the journey. Learn how to adjust your perspective from the inside view to the customer view and how to make a customer journey measurable and optimizable. In the workshop, we identify concrete measures to intensify your customer relationship. We will also be happy to support you in setting up and expanding your cross-company digital marketing and sales strategy as part of our "Smart Marketing" offerings.
AT A GLANCE
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