Equipment Viewer (Add-On SAP Commerce Cloud)

THE TOOL FOR fast AND EASY SPARE PART IDENTIFICATION

Technical progress confronts service engineers with increasingly complex installations. The industry needs to act: How can technicians be optimally supported in their daily maintenance work? With the B4B Equipment Viewer, machine and plant manufacturers offer their customers a unique tool for spare part identification: The intelligent navigation rapidly leads to the component they are looking for and provides accompanying documentation. The part you are looking for is not currently available? No problem! The integration into the SAP Commerce Cloud allows you to order it in just a few clicks.

your benefits

The Equipment Viewer was developed specifically for SAP Commerce and thus offers seamless integration with SAP ERP.

From identification directly into shopping cart: The seamless integration into SAP Commerce offers the ideal support in the after-sale process.

Hotspots for navigation via 2D and 3D: Navigate directly in the sketch!

Search SAP equipment in real time. View equipment master data, retrieve documents or images.

With a mobile device, customers and service technicians can identify and order spare parts on the spot. Media discontinuities are replaced by a seamless customer experience.

IDENTIFY SPARE PARTS VIA PHOTO UPLOAD AND EASILY ACCESS PARTS LISTS AND DOCUMENTATION.

Our offer*

Provision and implementation of the solution
Training for your users (max 2 hours)
Updates and future functional enhancements
Technical support

*We will be happy to provide you with an individual offer upon request!

Do you have any questions?

We are happy to help you!

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