CTI Microsoft Teams (Add-On SAP Sales Cloud / SAP Service Cloud)
START YOUR NEXT PHONE CALL WELL PREPARED!
THE INTEGRATION FOR PERFECT COMMUNICATION
You are already working with Computer Telephony Integration (CTI), but you miss a support for your service and communication processes? Based on our successful CTI for Skype for Business we will soon launch a solution for the integration of MS Teams.
- Select a contact person in SAP Sales & Service Cloud
- View missed calls, including all details
- Start incoming calls and callbacks with just one click
- Data mainteance of your communication partner during the call
- Create call notes in the phone history
The solution is currently in the test phase. Fill out the contact form now and be among the first to use CTI Teams.
Do you have any queries?
We will be happy to help you!