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MOBILE COLLABORATION

EFFICIENTLY ON THE MOVE

Improve internal collaboration with a mobile-enabled CRM and integrate popular collaboration tools for that extra boost in everyday sales. The immediate exchange on leads - opportunities succeeds efficiently and smoothly with the central storage and management of all sales-relevant information and data. Your team can access valuable customer knowledge from anywhere and with any device, so they are well prepared for the next appointment.

MOBILITY IN EVERYDAY SALES

We no longer work in the same way we did 3 or 5 years ago. Today, companies need to be optimally interconnected and offer employees the possibility to access information and data and communicate with their colleagues anytime and anywhere in order to be ideally prepared for customer meetings and to be able to keep up with the increasingly agile competition. Whether on a PC in the office, on a tablet in a meeting or on a smartphone on the train, online or offline, your employees need to be provided with the information they need - whenever they need it - in order to be able to respond more quickly to enquiries, process the ever-increasing volumes of data better and thus serve your customers optimally.

Mobile & independent

Access all relevant data and information via tablet & co, independent of time and location.

top customer service

Start the next conversation top-prepared.

central knowledge base

Collect the concentrated know-how and expert knowledge of all employees in one central location.

shortened sales cycle

Capture all information for a quotation in the customer appointment & trigger the quotation process directly.

efficient notes

Leave notes on an opportunity without wasting time directly after the conversation..

fast & service oriented

Impress your customers with fast communication and excellent service.

MODERN COLLABORATION TOOLS IN SALES

Create a working environment that has a positive effect on concentration and collaboration and motivates your team to top performance. We integrate popular tools from the Microsoft world into your CRM and thus ensure short lines of communication, central file storage as well as uncomplicated chat & call functions. Because there's one thing for sure: if you are strong as a team, you will also inspire your customers - with individual advice, short response times and tailor-made offers.

CTI

Make outbound calls directly from SAP Sales Cloud with Computer Telephony Integration (CTI) and access accounts & opportunities information on the call.

Chat

Anchor the popular chat function from MS Teams directly in your CRM and avoid unnecessary tool changes.

Digital collaboration

Jump directly from SAP Sales Cloud to the next channel from MS Teams.

SharePoint

Edit quotes quickly and easily using the SharePoint integration and coordinate them effortlessly with your colleagues.

OUR OFFER

Together, we determine which tools and solutions optimally support your field service in everyday life and identify potential for efficient mobile working. We are happy to extend the SAP standard with attractive integrations to Microsoft or develop individual solutions for your company such as product configurations or specific reporting.

OUR SOLUTIONS

SAP SALES CLOUD

From successful lead management and accurate forecasting based on real-time data to efficient sales and resource planning and high mobility for your sales force, SAP Sales Cloud supports you in all areas of your sales. This allows you to focus on what really matters: Successful selling.

ADD-ONS FOR SAP & SALES & SERVICE CLOUD

We extend the SAP standard with innovative Apps & Services to make our offer even more valuable for you. Play out targeted marketing activities with our double opt-in service, manage events such as training courses or presentations with our event management app and connect popular tools such as MS Teams or SharePoint to your CRM with our integration packages.

CRM COMPASS: ON THE RIGHT PATH TO GREATER USER ACCEPTANCE

Improve the user acceptance of your CRM and the efficiency in everyday sales. With the CRM Compass you can find out how your sales employees evaluate and use your CRM – and where there is still potential for improvement.

DO YOU HAVE ANY QUESTIONS?

We are happy to help you!

Your contact for Customer Experience

Kontakt Thomas Tenbieg
Thomas Tenbieg
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