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WEBSHOP & PORTAL SOLUTION

Put yourself in the position of your target group. What do you personally expect from an online shop? What is important to you in order to say: I like to shop on this platform? Do you have a concrete picture in mind? Good. Because your prospective customers have no less high expectations.

MORE THAN JUST A WEBSHOP

This is how you make shopping an experience: personalized offers, fast order processing and optimal support during the shopping process are an absolute must for today's e-commerce, which ideally reaches your prospective customers on all channels - from mobile to social media to website. Innovative, highly-integrated and efficient Product Content Management (PCM) help you to place offers with pinpoint accuracy and thus strike a chord of your target group. We support you in the development of your webshop or online portal based on SAP Commerce!

your benefits

Ideal shopping experiences

Consistent experiences from the customer approach to the product search, from the configuration to the shopping cart and beyond.

Seamless integration

Seamless integration with your back-end system provides real-time data and streamlined processes.

Content & Product Management

State-of-the-art content & product management support the optimal presentation of your products and services.

High usability

Offer optimized search results and exploit the possibilities of digital self-services.

conversional commerce

Rely on artificial intelligence and incorporate a chatbot for advice & service.

Targeted customer approach

Choose from personalization & targeting features for targeted customer engagement.

Optimized ordering process

Variant Configuration & Order Management provide unique customer experiences in the ordering process.

Scalability

Benefit from a scalable and flexible solution and industry templates for B2B & B2C.
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Learn from our commerce experts how PIM systems work and what benefits they bring to your business.

LUKAS KERSCHBAUM, Managing Director B4B SOLUTIONS GMBH

FOCUS ON SPARE PARTS MANAGEMENT

Time is money - this is especially true for the procurement of wear parts. Companies cannot afford to waste valuable time searching for hours for suitable spare parts. They want to log into a web shop that shows them their machine and all the corresponding spare parts and order the desired products with just a few clicks, preferably automatically and at their contractually agreed conditions. Companies that offer their customers such an uncomplicated way of purchasing spare parts ensure high customer satisfaction and thus achieve better customer loyalty.

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Whitepaper

Future modelE-commerce

Learn more about the requirements and trends of modern e-commerce, especially for the mechanical & plant engineering industry, and find out how you can sustainably inspire your customers.

OUR OFFER

Together, we tailor your e-commerce presence perfectly to your business model and get the maximum added value for your company. Benefit from industry-specific functions of the SAP Commerce Cloud as well as ready-made business templates and integrations into your back-end and solutions of the SAP Customer Experience Suite. Modern PCM supports you through the partially or fully automated processing of data (e.g. product info) in real time, whereby it is transferred completely, reliably, quickly, and without great effort on all channels. This is how modern omnichannel commerce works!

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SMART CUSTOMER & SERVICE PORTAL FOR MECHANICAL ENGINEERING AND MANUFACTURING INDUSTRY

Discover our entry packages for mechanical & plant engineering and ask us for tailor-made offers for your business!

Our solutions

SAP COMMERCE CLOUD

New sales opportunities. Increased sales. Increased customer satisfaction and a high degree of flexibility. SAP Commerce Cloud helps you target your prospects with tailored offers. Whether B2B or B2C, customers will be delighted. And they'll be happy to come back.

ADD-ONS FOR SAP COMMERCE CLOUD

We extend the SAP standard with innovative apps & services to make our offer even more valuable for you. From product data, media to translation management - our inhouse developments make your e-commerce project more innovative, faster, more efficient and more resource-efficient!

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Our customer Aug. Winkhaus reports:

Open for E-Services

How Winkhaus supports partners and fabricators with digital services on a B2B/C platform.

Do you have any questions?

We are happy to help you!

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Johannes Preiß Senior Director Sales
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