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OMNICHANNEL & MULTIEXPERIENCE

Today, customers and potential customers buy and inform themselves on a wide variety of platforms and expect to be provided with the same information and content on all channels - whether on websites, service portals, in the web shop, in advertising brochures or in a local branch. Consistent and appealing shopping experiences on all channels increase customer satisfaction and promote sustainable customer loyalty.

Use all channels. Create successful offers.

What does efficient omnichannel commerce require? A team that can access all relevant data and information on products and customers at any time, and tools that enable you to make selective offers at the right time and on the right channels.

SAP Commerce Cloud, in conjunction with our add-ons such as Media Management or Translation Managementa productive working landscape for your commerce team!

INDIVIDUALITY IS KEY. INSPIRE CUSTOMERS.

Individuality instead of mass. Today, companies must take into account the high and wide-ranging demands of their customers and interested parties and offer customizable products and services instead of conventional standard goods in order to be able to prove themselves on the market. The challenge is to find ways to efficiently produce personalized items without incurring high process costs or consuming a lot of resources.

An easy-to-use and online available product configurator supports you in an uncomplicated way to achieve this goal - we are happy to advise you!

USE MODERN TOOLS. SIMPLIFY SALES PROCESSES

Modern voice recognition software systems and digital assistants such as Siri and Alexa or Google have already found their way into our living rooms. Likewise in the modern business world and our offices. Chatbots are also on the rise to simplify our lives - also in the B2B environment. In online shops, for example, they are integrated into voice-controlled ordering processes to guide customers through the shopping process, while companies use the intelligent assistants to handle semi-automated service processes. Tools and devices that operate with the help of artificial intelligence - from data glasses and data gloves to autonomous or semi-autonomous machines and vehicles - are all part of a successful multi-experience and form the not-too-distant future of modern companies.

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Our customer Aug. Winkhaus reports:

Open for E-Services

How Winkhaus supports partners and fabricators with digital services on a B2B/C platform.

OUR OFFER

Thanks to the modern and powerful architecture of SAP Commerce Cloud, you can build an interactive Web store that is precisely aligned with your business strategy, your products, and most importantly, your target audience. The cloud solution's extensive configuration options mean you are well equipped to respond to fast-moving business conditions. If necessary, you can adapt your commerce platform to your current needs.

OUR SOLUTIONS

SAP COMMERCE CLOUD

The central hub of your omnichannel commerce is comprehensive data systems that map your customers' current interests, demands, and needs in real time. SAP Commerce Cloud helps you do just that. Your customers will love to shop with you and build a strong bond with your company or brand.

ADD-ONS FOR SAP COMMERCE CLOUD

We extend the SAP standard with innovative apps & services to make our offer even more valuable for you. From product data to media and translation management - our proprietary developments make your e-commerce project more innovative, faster, more efficient and more resource-efficient!

Do you have any questions?

We are happy to help you!

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Contact Thomas Tenbieg
Thomas Tenbieg
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