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Wholesale

Wholesalers are facing new challenges due to increasingly fierce international competition, declining margins, changing business models and continuously changing customer requirements in both B2B and B2C.

If you know your customers' requirements, you can respond optimally to their needs and meet market dynamics with a relaxed smile. Find out how you can use our CX solutions to build strong and trusting customer relationships and implement process optimization in marketing, sales and service. The e-business of the future is waiting for you!

DO YOU KNOW THE NEW CHALLENGES?

No matter what size, location or specialization, achieving operational efficiency is always your top priority.

Today's customers want the same delivery times for specialized orders as for "off the shelf" products.

Everywhere in the wholesale industry, there is a race against the competition to open up markets, increase efficiency and expand market presence.

Are you also under pressure to be available to your customers and business partners 24/7 and under enormous price pressure?

Are you also competing more and more with online portals or superstores, while your competition is already selling through direct sales?

YOUR OPPORTUNITY - INCREASE COMPETITIVENESS WITH FIRST-CLASS SERVICE

  • Take the opportunity and align your sales and marketing strategy with the changing customer needs.
  • Increase customer loyalty and satisfaction by creating end-to-end customer experiences (for example, with customer and self-service portals) that inspire.
  • Together with you, we design customer-oriented business processes in sales, service, marketing & commerce, and customer identity management.
    Realize an omnichannel customer experience in which business processes and data move seamlessly along all sales channels.
  • Increase business productivity and efficiency and significantly reduce your IT and process costs.
  • Build new digital business models with us and secure recurring revenues with the top trend subscription commerce, for example.

Our offer

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TAILOR-MADE CUSTOMER EXPERIENCE

Individual

We know the requirements of your industry. As a full service provider, we offer all-encompassing solutions and services that enable appealing quick wins and ensure sustainable success with an in-depth digital transformation.
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SAP standard meets innovative add-ons

Innovative

As a multiple award-winning SAP Premium Partner, we are very familiar with the SAP Customer Experience Suite portfolio. Our developers extend the SAP standard with innovative in-house developments making the solutions even more valuable for you.
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SEAMLESS INTEGRATION MEETS HIGH USABILTY

optimized

We guarantee smooth interfaces in your system landscape and ensure a high level of acceptance in the team with individual adaptations. The simple integration with other products from the SAP portfolio or Microsoft, for example, guarantees the best customer and employee experience.
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Competitive all along the line

Interconnected

As a subsidiary of the All For One Group, we have a strong network of over 2,500 experts. We think holistically about your digital transformation and reliably provide answers to questions about leading business IT from SAP, Microsoft or IBM.

"Our customers are very interested in IT, and as a company we natu­rally want to present ourselves accordingly. We opted for a CRM solution that brings us closer to our end customers."

Martin Schönauer, Saatbau Linz AG
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Our customer Aug. Winkhaus reports:

Open for e-services

How Winkhaus supports partners and fabricators with digital services on a B2B/C platform

Learn more

Learn more about the topics CRM introduction and the challenge Service 4.0.

Do you have any questions?

We will be happy to help you!

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Johannes Preiß Senior Director Sales
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