B4B Solutions GmbH
Head of CX Sales & Service
Looking for a CRM solution? Then Markus Frey and his team are the right people for you. For our Head of CX Sales & Service, Customer Relationship Management is not just a software solution, but a corporate philosophy. The experienced CRM expert knows SAP inside out from both a user and service provider perspective and always has the holistic digitalization of processes in mind.
The proven CX expert knows the requirements and needs of medium-sized companies in the DACH region like the back of his hand. The experienced manager is responsible for the strategic expansion of the CX business and will drive the further growth of B4B Solutions.
Dream big. Start small. But most of all - start! After several positions at the software company SAP, the business informatics specialist was drawn back to direct customer contact. As the responsible person for strategy, marketing and sales, Lukas Kerschbaum clearly sets the course for B4B: to make companies faster, more efficient and more successful in an innovative way.
Chief Financial Officer
He is responsible for the areas of finance, accounting and controlling at B4B Solutions and always focuses on the employees in his work. Thanks to his many years of experience in the international project business, the CFO and co-founder of B4B Solutions knows exactly how to approach projects correctly in order to create the maximum added value for companies - and always puts people at the center.
Head of Customer Care
Customer Experience is a matter of the heart! As the responsible person for regular customer care, Karl Maier offers our customers a partnership as equals.Together with his team, he never leaves the most important thing out of sight: to inspire customers and focus on their concerns.
Head of Presales & Innovation
Change the Game - Start Now! This is the mission statement of our Head of Presales & Innovation. David Molter likes to take the step further for our customers and put together customized offers from our product portfolio. In doing so, he always keeps an eye on the requirements of the market and, if necessary, raises a new product idea with our developers. Stagnation? Not with David!
Senior Director Sales
"There's no such thing as can't" - at least not for Johannes Preiss. Together with his strong team, he lays the foundation for creating sustainable added value for our customers from a wide range of sectors and industries by implementing digital solutions. In doing so, he can rely on his wide-ranging know-how and expertise as well as his intuition for the individual needs and wishes of our customers.
Head of CX Commerce
Digital customer and service portals are the absolute supreme discipline in B2B. With developer competence and industry expertise, Stephan Zacharias and his team ensure that you inspire your customers in service matters with seamless end-to-end processes. They always have the right package on offer for every requirement.